Return policy

Candle Treats Store Returns and Exchanges Policy

We are committed to providing our customers with the highest quality products and excellent service. If for any reason you are not satisfied with your purchase, please review our returns policy:

Return Policy :

You can return the product within 14 days of receiving your order.

The product must be returned in its original packaging, unused and in undamaged condition.

Return process :

To initiate a return, please contact our customer service via email or the contact form on the website.

Please provide your order number and reason for return.

Money back :

The refund will be made to the same payment method used when placing the order.

Once we have received your returned product and checked its condition, your refund will be processed within 7 business days.

Exceptions :

Some products are non-returnable, including:

Personal hygiene products.

Products made to special order.

Products damaged due to customer fault.

Responsibility for return :

The customer is responsible for the cost of returning the goods, unless the product is defective or incorrectly shipped.

Contact details :

For any questions regarding returns, please contact us at [ support@candletreats.com ].

Thank you for choosing Candle Treats! We are always happy to help you.